Terms of service
TERMS AND CONDITIONS OF USE – ORAYA
Glimpse
Welcome to Oraya Prestige ("Oraya"). The terms "we", "our" and "our" designate Oraya.
We use this website and online store to provide you with a personalized shopping experience (the "Services"). The store is powered by Shopify, which allows us to offer you these Services.
By using or visiting our site, you agree to be bound by these General Terms of Use as well as by our Privacy Policy LINK. If you do not accept them, you must not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
You declare that you are at least the age of majority in your country of residence.
To use the Services (purchase, browsing, account creation), you may have to provide certain information: e-mail address, delivery information, billing information, etc.
You guarantee that this information is accurate and up to date.
You are responsible for the confidentiality of your account and all activities carried out through it.
SECTION 2 – OUR PRODUCTS
We mainly offer cosmetic and care products.
We strive to present faithful descriptions and visuals. However, colors, textures or renderings may vary depending on the screen or device used.
We do not guarantee that the products will perfectly meet your expectations.
All descriptions, prices and availability are subject to change without notice.
We reserve the right to limit the quantities sold or to withdraw a product at any time.
SECTION 3 – ORDERS
When you place an order, you make a purchase offer. Oraya can accept or refuse this order at its sole discretion.
An order is only accepted after Oraya's confirmation and payment processing.
Some orders may be modified or cancelled; we will contact you if necessary.
Returns and refunds are made in accordance with our Return and Refund Policy LINK.
You guarantee that the products purchased are intended for personal use and not for resale.
SECTION 4 – PRICES AND INVOICING
Prices are subject to change at any time without notice.
The price in force when ordering is the one indicated in your purchase confirmation.
The prices displayed generally do not include taxes, shipping costs, customs or import fees.
You agree to provide accurate, up-to-date and complete payment information.
You guarantee that you are authorized to use the payment method provided.
SECTION 5 – SHIPPING AND DELIVERY
The shipping times indicated are estimates and are not guaranteed.
We are not responsible for delays caused by carriers, customs or any event beyond our control.
Once the package is handed over to the carrier, the risk of loss is transferred to you.
SECTION 6 – INTELLECTUAL PROPERTY
All contents of the Services (texts, logos, images, designs, brands, etc.) are the property of Oraya or its partners.
You may not reproduce, distribute or exploit them without prior written permission.
SECTION 7 – OPTIONAL TOOLS
We can integrate third-party tools that we do not control.
You use these tools "as is" and under your sole responsibility.
Any new functionality added to our Services will also be subject to these Terms.
SECTION 8 – LINKS TO THIRD PARTIES
Our Services may contain links to third-party sites.
We are not responsible for the content, products or policies of these sites.
Please consult their own terms and policies before any use or transaction.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Oraya is powered by Shopify.
However, your purchases are made exclusively between you and Oraya. Shopify is not responsible for any aspect of sales, returns, products or disputes.
By using our Services, you release Shopify from any liability related to your transactions with Oraya.
SECTION 10 – PRIVACY POLICY
Your use of the Services involves the collection and use of personal data in accordance with our LIEN Privacy Policy.
Some data may also be processed by Shopify in accordance with its own policy.
SECTION 11 – FEEDBACK (REVIEWS & COMMENTS)
If you post or send a review, comment, suggestion or other content ("Feedback"), you grant Oraya a worldwide, unlimited and free license to use it for any purpose.
You guarantee that this content does not violate any rights, is not defamatory, abusive or illegal.
We may remove any content deemed inappropriate.
SECTION 12 – ERRORS AND INACCURACIES
Errors, omissions or inaccuracies may appear (prices, descriptions, availability, etc.).
We may correct this information at any time and without notice, even after an order.
SECTION 13 – PROHIBITED USES
You agree not to use the Services to:
Violate a law, regulation or the right of others
Disseminate misleading, offensive or malicious content
Send unwanted messages (spam, phishing, etc.)
Try to circumvent security measures
Disrupt the operation of the site
We may suspend or terminate an account in the event of a breach.
SECTION 14 – TERMINATION
We may terminate your access to the Services at any time, without notice.
Some sections will continue to apply after termination (intellectual property, limitations of liability, etc.).
SECTION 15 – DISABILITY CLAUSE
The Services and all products are provided "as is" and "subject to availability".
We do not guarantee that the use of the site will be uninterrupted, secure or error-free.
SECTION 16 – LIMITATION OF LIABILITY
Oraya can never be held responsible for direct, indirect, punitive or consequential damages related to the use of the Services or products, to the extent permitted by law.
SECTION 17 – COMPENSATION
You agree to indemnify Oraya, Shopify and their partners in the event of a claim related to your use of the Services or a violation of these Terms.
SECTION 18 – DISSOCIABILITY
If a clause is deemed invalid, it will be applied to the extent permitted and will not affect the other provisions.
SECTION 19 – WAIVER & COMPLETENESS
The fact that Oraya does not apply a right is not a waiver.
These Terms constitute the entire agreement between you and Oraya.
SECTION 20 – ASSIGNMENT
You cannot assign your rights without our written consent.
We can give up ours without restriction.
SECTION 21 – APPLICABLE LAW
These Terms are governed by the laws and courts of the jurisdiction where Oraya is located.
SECTION 22 – TITLES
The titles only serve to facilitate reading and have no legal effect.
SECTION 23 – CHANGES
We may change these Terms at any time.
We will publish the updated version on this page.
Continuing to use the Services means that you accept the changes.
SECTION 24 – CONTACT INFORMATION
For any questions regarding the Terms of Service:
📧 Orayaprestige@outlook.fr
Legal information of the company
Trade name: Oraya Prestige
Address: INSERT THE ADDRESS
Phone: INSERT
Registration number: INSERER
VAT number: INSERER